Why Do Our Customers Come Back to Us?

David Hardy

Today’s customers are very savvy. Gone are the days where you can have a shop where people visit to purchase the item they are looking for. The Internet has opened up a world for research, comparison and information for anyone looking to make a purchase. Therefore, to succeed, you have to offer more. What might this include?

What customers are looking for:

It is important to be able to offer competitive pricing. If clients know your company or have had experience in dealing with you before, they may pay a little more. However, generally, customers will shop around. Buying online generally offers customers a lot of power. They can visit different sites and make direct comparisons when buying refurbished Macs.

Another important element is customer service. This comes into play in so many ways including pre-sale, during the buying process and also aftersales. Customers want to be able to make contact quickly and easily. They don’t want hurdles or barriers when making contact. Questions need to be answered promptly. Finding a company with an open and helpful approach really is worth its weight in gold.

Further to this is the need for a warranty when buying from an online outlet. Yes, we have a shop where people can visit, but generally people are buying online now so aren’t able to visit our store. If people are slightly hesitant then a warranty can offer great levels of reassurance. All of our refurbished Macs come with a 12-month hardware warranty and nothing leaves our store until it has been checked, checked and checked again. When you buy your refurbished Apple Mac from us, you can do so with 100% confidence.

Overall, our team work hard to carefully consider all of these elements. And use them as their ethos for delivering an exceptional provision. Feel free to contact us today on 01625 415088. We aim to be your turnkey solution for all your refurbished Apple iMacs, refurbished MacBooks and Mac repairs. Get in touch today.

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Our overview of the Apple MacBook Pro 16-inch 2019

David Hardy

One of our bestsellers is the 16-inch MacBook pro 2019, it's a brilliant, versatile machine suitable for a variety of uses and with a good sized screen for photo editing and video editing.

Take a look at our video below which highlights a few key points.

 

We always stock a number of these as they are so popular - take a look here.

Shop Now with confidence with our 5 star TrustPilot RatingFree Delivery and 12 Month Warranty.

Need Reassurance?

"I’m very pleased with my purchase of a MacBook, the product was as described & dispatched the next day after ordering. It arrived by courier & I was kept informed of expected delivery. From my experience I would recommend this company." - Kim

CheshireMacs are a reputable and trustworthy company. When it comes to quality of repair and our dedication to customer service, we are proud to say that our reputation for excellence precedes us. Our team specialise in the repair and sales of Apple products. We have over 20 years of experience to our name, we know exactly how to exceed our customers’ expectations.

All of our refurbished Macs come with a 12-month hardware warranty. Our refurbished Apple computers are all fully inspected and tested by our skilled technicians. This ensures quality and peace of mind.

Need Advice?

If you would like more advice on which Mac would best suit your needs, please don't hesitate to contact us - we have an online chat on the website, you can call us or email us, or if you're local drop in! We will always go above and beyond to make sure you receive the best possible service.

 

 

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Logic Pro - Which Macs are compatible?

David Hardy
Logic Pro - Which Mac is compatible?
 
Logic Pro is a very popular music creation program - powerful creative tools for professional songwriting, beat-making, editing and mixing.
 
As with Final Cut Pro, Logic Pro is software created by Apple so suits most Macs.
 
Anything with OS 11.5 (Big Sur 2014) or later will run Logic and we would recommend 8GB of RAM and minimum 256GB Storage.
 
An iMac or MacBook Pro or Air will work and is really down to personal preference, if you're out and about or travelling to recording studios go for a MacBook or if you have a home studio an iMac would most likely be preferable.
 
Here's a link to our full range, just remember to select 8GB of RAM minimum - https://cheshiremacs.com/collections/all
 
If you still need help choosing you can contact us on 01625 415088 or message us!

Got a Question?

One of the most common questions we receive is ‘how do I speed up my iMac?’. The answer isn’t always straight forward and simple. However, our technicians have over 20 years’ experience. This allows them to draw on this to find the best solution for our clients.
If your iMac does not have an SSD (solid state drive) then this can often be the answer to speeding up your iMac. We are able to offer fast turnaround on all iMac repairs. Message us or get in touch if you would like a quote for an SSD. This could help provide a solution to an issue you may have been fighting for some time.

Speeding up Your iMac

While you are with us, our helpful and friendly staff are also on hand to help with any other questions you may have. Building a trusted relationship with our clients just comes naturally to us. We aim to provide the one-stop solution for all of your Apple devices.

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Serato - Which Macs are suitable?

David Hardy

Serato is now supporting Ventura!

Another frequently asked question is which Macs are compatible with Serato DJ software.

Up until the last couple of weeks Serato was not compatible with the newest Mac OS Ventura, however this is now resolved.

The system requirements for Serato are 8GB RAM, 15GB available disk space, Intel Core i5 or higher or Apple M1/M2 and OS Big Sur (11) or higher (2014 onwards).

High performance specifications:
For demanding tasks like low latency scratching, live streaming, mixing with three or more decks, or using Serato Video

2018 or later, Intel Core i9 or Apple M1/M2, 16GB RAM or higher, 15GB available disk space, Video Memory 4GB or 14-core GPU or higher.

MacBook Pro 14 and 15 inch models are perfect for this as they are of a portable size and you can get some great systems on them.

Here are some recommendations from us -  https://cheshiremacs.com/collections/serato

If you still need some help choosing we have an online chat option on our website or you can call or message us here!

What do our clients think?

“The detailed advice was exceptionally helpful as I had no idea what I really needed, I knew what I wanted the laptop for but I didn’t know what would be best and the advice given was so helpful it made the choice easy. Extremely happy with the service.” – Mike Lavin

CheshireMacs are a reputable and trustworthy company. When it comes to quality of repair and our dedication to customer service, we are proud to say that our reputation for excellence precedes us. Our team specialise in the repair and sales of Apple products. We have over 20 years of experience to our name, we know exactly how to exceed our customers’ expectations.

All of our refurbished Macs come with a 12-month hardware warranty. Our refurbished Apple computers are all fully inspected and tested by our skilled technicians. This ensures quality and peace of mind.

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Final Cut Pro - Which Macs can run it?

David Hardy

One question that we are asked daily is which Mac's can run Final Cut Pro?

Because Final Cut Pro is Apple software the good news is the vast majority of Mac's can run it.

What is Final Cut Pro? This is Apple’s professional-level video editing software. It is an incredibly popular software for both professionals and also consumers looking for more power for their video editing projects. It does a really great job of providing a solution for both groups. There are well-publicised pros and cons for both groups. However, it has received great press once users get used to different elements of the software.

Did you know?

Final Cut Pro works exclusively on Mac computers (as it was made by Apple). It is possible that this will change in the future, but right now there are no versions available for Windows or other operating systems.

The minimum system requirements are 4GB of RAM, 1GB of VRAM, 4.5GB of available disk space and macOS 11.5.1 (Big Sur) or later.

We would recommend going for 8GB of RAM minimum and the biggest screen you can accommodate for easier editing purposes but this isn't essential.

Regarding the OS this means any MacBook Air, MacBook Pro or iMac from 2014 onwards will be compatible.

Here are some recommendations from us - https://cheshiremacs.com/collections/final-cut-pro

Our client commented:

“Nothing was too much trouble! Friendly, knowledgeable staff that went out of their way to solve an issue with a courier delivery (that was nothing to do with them) and saved Christmas! Thank you!” – Tony Macartney

If you would like more advice on which Mac would best suit your needs, please don't hesitate to contact us - we have an online chat on the website, you can call us or email us, or if you're local drop in! We will always go above and beyond to make sure you receive the best possible service.

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CheshireMacs; What our Customer’s Think

David Hardy

At CheshireMacs, we work hard to offer the best quality refurbished Apple computers. Our refurbished Apple Mac computers go through a really rigorous process from start to finish to ensure that every refurbished product will perform just as buying from new. The great thing about this is that it saves you money as well as giving you peace of mind.

Reviews of CheshireMacs:

“Fantastic company. received laptop within 24 hours of placing order. very competitive price. it was described as grade A but was actually like brand new. absolutely delighted with whole experience. did phone them with a couple of questions and the customer service was really excellent. cannot recommend highly enough.” Terence Cook

“Spot on service with no hassle’s, iMac received next working day well packed and working smoothly. Can highly recommend this company.” Malcolm Jackson

“The ordering process on line was very easy to follow and I found the staff at Wilmslow always very helpful.” Mary Fernaly

“Staff really helpful..was able to view the computer in the showroom and get helpful advice.” Janet Bailey

“Quick delivery and helpful staff when contacted. Very much liked that it was easy to contact the company direct.” Duncan Bourne

“Great purchase of a new Apple MacBook pro. Lynsey and Dave went out of their way to make this purchase work, gave me a great price. 10/10 for cheshire macs - Extremely happy with my new Mac. Happy to recommend Cheshire Macs.” Joel Chant

These are just some of our most recent reviews on Trustpilot. This is an independent review platform that’s open to everyone. Clients are able to share their experiences to help others make better choices. Rich insights help businesses like ours to improve the experiences they offer.

When you buy your refurbished Apple Mac from us, you can do so with 100% confidence. Get in touch today on 01625 415088.

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Refurbished Macs; is this a niche market?

David Hardy

It is interesting to consider the question as to whether refurbished Macs are a niche market. A niche is defined as “a specialized segment of the market for a particular kind of product or service.” There are certainly different ways to look at this. At CheshireMacs, we provide the highest-quality service. When it comes to quality of repair and our dedication to customer service, we are proud to say that our reputation for excellence precedes us.

However, to make the assumption that customers looking for refurbished Macs are a niche market underestimates the intelligence and growth prospects of this particular market. Why is this? Clients that use our services are not just looking for a cheaper alternative. There are a range of reasons why they feel a refurbished iMac or MacBook is what they are looking for. Furthermore, our clients are likely to have invested time into finding both the correct product for their needs as well as the right Company.

The trick to expanding this market, which may have at one time been considered niche, is education. Providing our existing and potential future clients with information allows them to make informed decisions.

Refurbished Macs – Education is key

It is really important that our clients know that our refurbished Apple Mac computers go through a rigorous process from start to finish. This ensures that every refurbished product will perform just as buying from new. Saving you money as well as giving you peace of mind.

Furthermore, all of our refurbished Mac computers come with a 12-month hardware warranty. Nothing leaves our store until it has been checked, checked and checked again. This means that when you buy your refurbished Apple Mac from us, you can do so with 100% confidence.

We are extremely proud to see the huge growth of this market. With over 20 years’ experience we have worked hard to provide valuable information about our products while offering a friendly and professional service. Have you got questions about buying a refurbished Mac? Please get in touch today.

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